Account Deletion

6
/10
Moderate60%

The deletion difficulty is rated as 'acceptable' (3) because for direct Cloudflare users (customers and administrative users), the process is straightforward, requiring an email request with a standard 30-day response time and normal identity verification. However, for 'End Users' (individuals interacting with Cloudflare's customers), the policy explicitly states that Cloudflare has no direct relationship and will redirect them to contact the customer's website directly. This creates an additional, explicit step and barrier for end users seeking to exercise their rights, including deletion, through Cloudflare.

Deletion Barriers

Multiple Requests
Barrier
Positive Factors
  • Self-service options are available for customers and administrative users to access, correct, export, or update their account information.

Supported Rights

Access
Supported
Correction
Supported
Portability
Supported
Deletion
Supported
Restrict Processing
Supported
Object Processing
Supported
85
User Rights Score
Rights Overview
Data request formYes
Privacy emailYes
Removal URLNo
Appeals supportedYes
6 rights listedYes
Request Channels
EmailAvailable
In app settingsOpen
Children's Privacy
Under 13No
Under 16No