Account Deletion

4
/10
Moderate40%

The policy scores 'Good' (2) because it explicitly offers self-service options for account deletion, disabling, and data access directly within the User Settings menu. It also provides granular control for editing and deleting specific content. The timeline for data access is a standard 30 days. The only minor barrier is a general statement about content retention for uses described elsewhere, which is somewhat vague but balanced by the clear self-service options and anonymization of identifying data upon account deletion.

Deletion Barriers

Retention Exceptions
Barrier
Positive Factors
  • Self-service account deletion and disabling via user settings.
  • Self-service data access via user settings.
  • Granular control to edit or delete specific content (messages, servers, channels).
  • Standard 30-day timeline for data access requests.
  • Data for access requests is provided in common digital formats, including JSON.

Supported Rights

Deletion
Exercise Supported
Correction
Supported
Access
Exercise Supported
Restrict Processing
Supported
Restrict Processing
Supported
Restrict Processing
Supported
Restrict Processing
Exercise Supported
Portability
Exercise Supported
95
User Rights Score
Rights Overview
Data request formYes
Privacy emailYes
Removal URLNo
Appeals supportedNo
8 rights listedYes
Request Channels
In app settingsAvailable
Privacy Contact
Children's Privacy
Under 13No
Under 16No