The policy provides a self-service option for EU/UK users to exercise their rights, including deletion, and a clear email channel for all requests. However, it explicitly states that the response time can be extended up to 90 days for complex requests, and that deletion requests for California residents are subject to 'certain exceptions' which are not detailed. These two explicit barriers prevent a higher score, but the self-service option and clear communication channels keep it from being 'Difficult'.