Mercury operates as a data broker and sells personal data. This is a significant privacy concern.

Overview
Sells your data Yes
We do not sell Personal Information in exchange for money. However, like many online companies, we use cookies and similar technologies that may be considered a “sale” or “sharing” under certain U.S. privacy laws because they involve information used for advertising purposes.
Shares with third parties Yes
Tracking levelHigh
Your Privacy Controls
Global Privacy Control (GPC)
Browser signal to opt out of data selling
Supported
Do Not Track (DNT)
Browser signal to opt out of tracking
Not honored
How Long Data Is Kept

as needed for purposes or legal contractual obligations

Where Data Goes
Sent outside EU/EEAYes
Who Gets Your Data
Other Third Parties
Not clearly specified who receives your data
Other Third Parties
Not clearly specified who receives your data
Other Third Parties
Not clearly specified who receives your data
Other Third Parties
Not clearly specified who receives your data
Other Third Parties
Not clearly specified who receives your data
Other Third Parties
Not clearly specified who receives your data
Other Third Parties
Not clearly specified who receives your data
Tracking & Analytics
segmentdatadogfacebook adsgoogle analyticsbing adsgoogle adsbrazeamplitudeposthogintercommixpanelamazon web serviceslinkedin adsmuxrockerboxtranscendmiscellaneous
Cookies & Tracking
Essential
Required for basic functionality
Low risk
Analytics
Tracks how you use the site
16Medium risk
Functional
Improves your experience
3Low risk
Marketing
Tracks you across websites for ads
High risk ⚠️
What Data Is Collected
42 types
Data TypeCategoryWhy
Full NameIdentity
Used for account opening, identity verification, and communication.
Contact information and personal identifiers, such as your full name
Email AddressIdentity
Used for account opening, identity verification, and communication.
Contact information and personal identifiers, such as your full name, email address
Phone NumberIdentity
Used for account opening, identity verification, and communication.
Contact information and personal identifiers, such as your full name, email address, phone number
Mailing AddressIdentity
Used for account opening, identity verification, and communication.
Contact information and personal identifiers, such as your full name, email address, phone number, mailing address
Date of BirthIdentity
Used for identity verification and compliance.
Contact information and personal identifiers, such as your full name, email address, phone number, mailing address, date of birth
Government-Issued IdentifiersIdentity
Used for identity verification, fraud prevention, and compliance with legal obligations. Includes SSN, Tax ID, Driver's License, Passport, State ID.
government-issued identifiers (e.g., social security number or tax ID)
IP AddressTechnical
Used as a unique personal identifier and to derive approximate geolocation.
other unique personal identifiers (e.g., IP address)
Bank Account DetailsFinancial
Used to process transactions, manage accounts, and for financial services. Includes account numbers.
Financial and commercial information, such as bank account details
Transaction HistoryFinancial
Used to operate services, process transactions, and detect fraud.
Financial and commercial information, such as bank account details, transaction history
Account BalancesFinancial
Used to operate services and manage accounts.
Financial and commercial information, such as bank account details, transaction history, account balances
Business Ownership InformationFinancial
Information related to the ownership structure of a business, collected for account opening and compliance.
Financial and commercial information, such as... ownership information
Business Formation DocumentsOther
Documents containing various personal and business information, collected for account opening and compliance.
Financial and commercial information, such as... business formation documents
Company NameEmployment
Information about the user's affiliated company.
Professional or employment information, such as company name
Job TitleEmployment
Information about the user's professional role.
Professional or employment information, such as company name, job title
Company AffiliationEmployment
Information linking the user to a specific company.
Professional or employment information, such as company name, job title, company affiliation
Business Ownership PercentageEmployment
Percentage of ownership in a business, collected for account opening and compliance.
Professional or employment information, such as... ownership percentage
Business RoleEmployment
The user's specific role within a business.
Professional or employment information, such as... business role
VoiceprintBiometric
Biometric data derived from voice, used for identification.
Biometric information, such as voiceprint
Facial ScanBiometric
Biometric data derived from facial features, used for identification.
Biometric information, such as... facial scan
Biometrics from Photograph/ImageBiometric
Biometric data extracted from user-provided photographs or images for identification purposes.
Biometric information, such as... biometrics extracted from a photograph or image
AgeIdentity
Demographic information used for compliance and service tailoring.
Demographic information, such as your age
GenderIdentity
Demographic information used for compliance and service tailoring.
Demographic information, such as your age, gender
Veteran StatusOther
Demographic information.
Demographic information, such as your age, gender, veteran status
CitizenshipIdentity
Demographic information used for compliance.
Demographic information, such as your age, gender, veteran status, citizenship
Marital StatusOther
Demographic information.
Demographic information, such as your age, gender, veteran status, citizenship, and marital status
Browser CharacteristicsTechnical
Information about the user's web browser for service optimization and security.
Internet or other electronic network activity information, such as browser characteristics
Device IDs and CharacteristicsTechnical
Unique identifiers and attributes of the user's device for service optimization and security.
Internet or other electronic network activity information, such as... device IDs and characteristics
Operating System Version InformationTechnical
Details about the operating system of the user's device for service optimization and security.
Internet or other electronic network activity information, such as... operating system version information
Browsing HistoryBehavioral
Records of pages visited and interactions on the website/app for analytics and service improvement.
Internet or other electronic network activity information, such as... browsing history
Cookies and Similar Tracking TechnologiesTechnical
Small data files stored on the device to authenticate users, prevent fraud, understand product performance, and provide relevant content.
Internet or other electronic network activity information, such as... cookies, and similar tracking technologies.
Inferences (Preferences & Characteristics)Behavioral
Profiles created about users reflecting their preferences and characteristics, drawn from other collected information.
Inferences drawn from any information identified in this section to create a profile about you, reflecting your preferences and characteristics.
Audio RecordingsCommunications
Recordings of user voice during sales, support, research, and customer feedback calls.
Audio and/or Video Recordings, such as recording your voice and image during sales, support, research, and customer feedback calls or meetings unless you opt-out or do not provide consent.
Video Recordings (Image)Communications
Recordings of user image during sales, support, research, and customer feedback meetings.
Audio and/or Video Recordings, such as recording your voice and image during sales, support, research, and customer feedback calls or meetings unless you opt-out or do not provide consent.
Account Login CredentialsIdentity
Username and password used to access the user's account.
Sensitive Personal Information... Account login credentials, such as username and password
Customer Support Interaction InformationCommunications
Information provided by the user when contacting Mercury for assistance.
Other Personal Information you choose to provide, such as information you provide when you contact us for assistance with our Services
Survey ResponsesCommunications
Information provided by users in surveys.
information you enter into a survey or chat
Chat MessagesCommunications
Content of chat communications with Mercury.
information you enter into a survey or chat
Third-Party Business Contact/Transaction DataOther
Personal information about individuals connected to a business customer (employees, contractors, vendors, customers) processed by Mercury on behalf of the business.
If you use Mercury for business purposes, we may process Personal Information about individuals connected to your business. This may include: Employees, Contractors, Authorized Users, Vendors, Customers, Other third parties you transact with through the Services
External Financial Account Data (via integrations)Financial
Financial information from external bank accounts, accounting systems, e-commerce platforms, or payment processors, received through user-enabled third-party integrations.
If you choose to use third-party integrations like external bank accounts, accounting system integrations, e-commerce platforms, payment processors... we may receive information made available through those integrations at your direction.
HR System Data (via integrations)Employment
Employment-related information from HR systems, received through user-enabled third-party integrations.
If you choose to use third-party integrations like... HR systems... we may receive information made available through those integrations at your direction.
Workplace Integration DataOther
Information from workplace integrations, received through user-enabled third-party integrations.
If you choose to use third-party integrations like... workplace integrations, we may receive information made available through those integrations at your direction.
Referral InformationIdentity
Information provided when a user refers individuals to Mercury, or received from referral partners.
Refer individuals to Mercury
Why Your Data Is Used
Deceptive Practices
Privacy Zuckering
medium
Obstruction
medium
Roach Motel
medium