Plain Language Summary
These User Terms govern your use of Slack's workplace productivity tools as an authorized user invited by a 'Customer' (e.g., your employer). Your data is owned and controlled by the Customer, who can manage your access and data settings. You must be over 16 and comply with the Acceptable Use Policy. Slack's liability to you is limited, and the terms can be changed with notice, with continued use signifying acceptance.
Notable Clauses
Data Ownership
Unfavorable
Limitation of Liability
Unfavorable
Unilateral Changes
Standard
Age Restriction
Standard
Billing & Subscriptions
Auto-Renewal
not_found
Free Trial Auto-Converts
not_found
Cancellation Method
not_specified
Cancellation Effective
not_specified
Cancellation Notice (days)
Unknown
Billing Cycle
not_specified
Price Change Notice (days)
Unknown
Refund Policy
Refund Available
No
Refund Window (days)
Unknown
Prorated Refunds
No
Renewal Refunds
not_found
Dispute Resolution
Arbitration Required
No
Arbitration Provider
Unknown
Arbitration Opt-Out
No
Class Action Waiver
No
Small Claims Exception
No
Liability & Indemnification
Liability Cap
fixed_amount
Warranty Disclaimer
full_as_is
Service "As Is"
Yes
User Indemnifies Company
No
Force Majeure
No
User Friendliness
Key Concerns
- Customer (not user) owns and controls user data
- Limited liability for Slack towards individual users
- Unilateral changes to terms with continued use as acceptance
- Strict age requirement (16+)
- Service is for business use, consumer laws may not apply