Account Deletion

4
/10
Moderate40%

The policy clearly outlines how users can request deletion (via email or postal mail) and explicitly mentions the rights to access, update, and delete data for EEA/UK residents. It does not state any explicit barriers such as excessive identity verification, fees, or extended timelines. The availability of email as a contact channel, alongside postal mail, means physical mail is not a required barrier. The absence of self-service deletion is not considered a barrier according to the scoring guide.

Positive Factors
  • Clear contact points for different regions, including specific representatives for EEA/UK residents.
  • Explicitly mentions the right to access, update (correct), and delete data for EEA/UK residents.

Supported Rights

Access
Supported
Correction
Supported
Deletion
Supported
60
User Rights Score
Rights Overview
Data request formNo
Privacy emailYes
Removal URLNo
Appeals supportedNo
3 rights listedYes
Request Channels
EmailAvailable
Postal mailAvailable
Children's Privacy
Under 13No
Under 16No