Plain Language Summary
Usetix is a ticketing platform for event organizers, acting solely as a technical service provider. It is not responsible for the events themselves, cancellations, or disputes between organizers and attendees. Usetix charges a non-refundable fee per ticket sold, regardless of event outcomes. The company reserves the right to modify, suspend, or terminate its service and user access at any time without notice. German law governs these terms.

Notable Clauses

Contractual Relationships / Disclaimer of Responsibility
Unfavorable
Fees and Payment
Unfavorable
Service Availability and Termination
Unfavorable
Limitation of Liability
Unfavorable

Billing & Subscriptions

Auto-Renewal
No
Free Trial Auto-Converts
No
Cancellation Method
not_specified
Cancellation Effective
not_specified
Cancellation Notice (days)
Unknown
Billing Cycle
usage_based
Price Change Notice (days)
Unknown

Refund Policy

Refund Available
No
Refund Window (days)
Unknown
Prorated Refunds
No
Renewal Refunds
No

Dispute Resolution

Arbitration Required
No
Arbitration Provider
Unknown
Arbitration Opt-Out
No
Class Action Waiver
No
Small Claims Exception
No

Liability & Indemnification

Liability Cap
not_specified
Warranty Disclaimer
partial
Service "As Is"
No
User Indemnifies Company
No
Force Majeure
No
30
User Friendliness
Key Concerns
  • Usetix disclaims responsibility for event quality, cancellation, or disputes.
  • Usetix fees are non-refundable even if events are cancelled or tickets refunded.
  • Usetix can modify, suspend, or discontinue the service without notice.
  • Usetix can terminate user access immediately and without prior notice for any reason.
  • Broad limitation of liability for Usetix and Screen Island GmbH.
Jurisdiction
Governing LawGermany
JurisdictionGermany