Account Deletion

6
/10
Moderate60%

The score of 3 (Acceptable) is assigned because the policy provides clear and multiple channels for users to exercise their privacy rights, including deletion. It also offers self-service options for marketing opt-outs and explicitly states a non-discrimination policy and a right to appeal for US residents. However, the potential requirement for a 'signed declaration under penalty of perjury' for identity verification, while not explicitly stated as mandatory for all requests, introduces a notable barrier that could make the process more difficult than standard verification methods.

Deletion Barriers

Id Verification
Barrier
Positive Factors
  • Multiple clear channels for submitting privacy requests, including phone, online form, email, and chat.
  • Self-service options for opting out of marketing communications (email, text, push notifications) and cookie-related data collection.
  • Explicit non-discrimination notice for exercising privacy rights.
  • Right to appeal decisions on privacy requests for residents of select U.S. states.

Supported Rights

Opt Out Tracking Sale Share
Supported
Withdraw Consent
Supported
Access
Supported
Correction
Supported
Deletion
Supported
95
User Rights Score
Rights Overview
Data request formYes
Privacy emailYes
Removal URLNo
Appeals supportedYes
5 rights listedYes
Request Channels
EmailAvailable
PhoneAvailable
Online portalOpen
In app settingsAvailable
Privacy Contact
Children's Privacy
Under 13No
Under 16No