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Key Concerns
5Policy Analysis
These Terms of Service govern your use of 37signals products and services. You are responsible for your account security and content, and the company reserves the right to terminate accounts for any reason. User content remains yours, but a limited license is granted for service operation. Data is permanently deleted 60 days after account cancellation, and the company is not liable for damages.
The company reserves the right to suspend or terminate accounts for any reason at any time, without specifying a notice period for general termination.
All content is permanently deleted from active systems within 30 days and from backups within 60 days of account cancellation, with no explicit post-termination data export period.
The company explicitly states it is not liable for damages of any kind resulting from the use of services, inability to access data, or unauthorized access.
Users retain ownership of their content, granting the company a limited license solely for the purpose of providing the services.
Terms can be updated at any time, and continued use constitutes acceptance. Significant changes are notified via a mailing list, and pricing changes require 30 days' notice.
If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately, and you will not be charged again.
After the trial period, you need to pay in advance to keep using the Service. If you do not pay, we will freeze your account and it will be inaccessible until you make payment.
You are solely responsible for properly canceling your account. You can find instructions for how to cancel your account in our [Cancellation Policy]... An email or phone request to cancel your account is not automatically considered cancellation.
If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately, and you will not be charged again.
If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately, and you will not be charged again.
If we do so, we will give at least 30 days notice and will notify you via the email address on record.
We process refunds according to our [Refund Policy]... See our [Refund Policy] for more details.
We do not automatically prorate unused time in the last billing cycle.
We do not automatically prorate unused time in the last billing cycle.
The document does not contain any clauses requiring arbitration for dispute resolution.
The document does not mention any arbitration provider.
The document does not mention any option to opt out of arbitration.
The document does not contain any class action waiver clause.
The document mentions 'U.S. copyright law' and 'U.S. government authority' in specific contexts, but does not explicitly state a governing law for the Terms of Service as a whole.
The document does not specify a jurisdiction or venue for legal disputes arising from these Terms.
The document does not mention an exception for small claims court.
You agree that the Company is not liable to you or to any third party for damages of any kind that result from the use of the Services, in ability to access data, or unauthorized access of your data or account. The Company is also not liable for damages of any kind related to actions of any third pa
Your use of the Services is at your sole risk. We provide these Services on an “as is” and “as available” basis.
We provide these Services on an “as is” and “as available” basis.
The document does not contain a clause where the user indemnifies the company.
The document does not contain a force majeure clause.