Miro

Miro

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Miro operates as a data broker and sells personal data. This is a significant privacy concern.

Overview

Sells your data Yes

While we do not sell your Personal Data in the conventional sense, we may use advertising and analytics services that are intended to analyze your use of our Services based on information obtained from cookies or other trackers, including for delivering advertising to you (such as interest-based, targeted, or cross-context behavioral advertising).

Shares with third parties Yes

Tracking levelHigh

Your Privacy Controls

Global Privacy Control (GPC)

Browser signal to opt out of data selling

Unknown

Do Not Track (DNT)

Browser signal to opt out of tracking

Not honored

How Long Data Is Kept

as needed for purposes or legal contractual obligations

Where Data Goes

Sent outside EU/EEAYes

US

Who Gets Your Data

Other Third Parties

Not clearly specified who receives your data

Other Third Parties

Not clearly specified who receives your data

Other Third Parties

Not clearly specified who receives your data

Other Third Parties

Not clearly specified who receives your data

Other Third Parties

Not clearly specified who receives your data

Other Third Parties

Not clearly specified who receives your data

Other Third Parties

Not clearly specified who receives your data

Tracking & Analytics

google analytics

Cookies & Tracking

Essential

Required for basic functionality

Low risk

Functional

Improves your experience

1Low risk

Advertising

Tracks you across websites for ads

1High risk ⚠️

Analytics

Tracks how you use the site

5Medium risk

What Data Is Collected

34 types

Data Type	Category	Why
Email Address	Identity	Provided for creating or updating an Organization account and for login. To create or update an Organization account, you or the relevant Customer (e.g. you or your employer) will supply Miro with an email address, phone number, password, domain and/or similar account details. We may also receive your email address and name from Slack or other organizations with whom our platform has integrations through which you may sign up to use our Services.
Phone Number	Identity	Provided for creating or updating an Organization account and for login. To create or update an Organization account, you or the relevant Customer (e.g. you or your employer) will supply Miro with an email address, phone number, password, domain and/or similar account details.
Password	Identity	Provided for creating or updating an Organization account and for login. To create or update an Organization account, you or the relevant Customer (e.g. you or your employer) will supply Miro with an email address, phone number, password, domain and/or similar account details.
Domain Information	Technical	Associated with an Organization account, provided during setup. To create or update an Organization account, you or the relevant Customer (e.g. you or your employer) will supply Miro with an email address, phone number, password, domain and/or similar account details.
Name	Identity	Received from third-party integrations like Slack, or implied as part of contact information for an account. We may also receive your email address and name from Slack or other organizations with whom our platform has integrations through which you may sign up to use our Services.
Credit Card Information	Financial	Provided by Customers who purchase a paid version of the Services for billing purposes. Customers that purchase a paid version of the Services may provide Miro (or its payment processors) with billing details such as credit card information, banking information and/or a billing address.
Banking Information	Financial	Provided by Customers who purchase a paid version of the Services for billing purposes. Customers that purchase a paid version of the Services may provide Miro (or its payment processors) with billing details such as credit card information, banking information and/or a billing address.
Billing Address	Financial	Provided by Customers who purchase a paid version of the Services for billing purposes. Customers that purchase a paid version of the Services may provide Miro (or its payment processors) with billing details such as credit card information, banking information and/or a billing address.
Service Interaction Metadata	Behavioral	Metadata generated from user interactions with the Services, including viewed organizations, boards, people, features, content, links, file types shared, and Third-Party Services used. For example, Miro logs the Organizations, boards, people, features, content and links that you view or interact with, as well the types of files shared and any Third-Party Services that you use.
IP Address	Technical	Automatically collected when accessing Websites or Services, recorded in log files, and used to determine approximate location. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Services, your browser type and settings, the date and time the Services were used, information about browser configuration and plugins, and language preferences.
Referrer URL	Technical	The address of the web page visited immediately before using Miro's Website or Services. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Services, your browser type and settings, the date and time the Services were used, information about browser configuration and plugins, and language preferences.
Browser Information	Technical	Includes browser type, settings, configuration, and plugins. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Services, your browser type and settings, the date and time the Services were used, information about browser configuration and plugins, and language preferences.
Date and Time of Service Use	Technical	Records the date and time when the Services were accessed or used. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Services, your browser type and settings, the date and time the Services were used, information about browser configuration and plugins, and language preferences.
Language Preferences	Technical	User's preferred language settings for the Services. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Services, your browser type and settings, the date and time the Services were used, information about browser configuration and plugins, and language preferences.
Device Type	Technical	Information about the type of device accessing the Services. Miro collects information about devices accessing the Services, including the type of device, operating system used, device settings, application IDs, unique device identifiers and crash data.
Operating System	Technical	Information about the operating system used by the device accessing the Services. Miro collects information about devices accessing the Services, including the type of device, operating system used, device settings, application IDs, unique device identifiers and crash data.
Device Settings	Technical	Information about the settings of the device accessing the Services. Miro collects information about devices accessing the Services, including the type of device, operating system used, device settings, application IDs, unique device identifiers and crash data.
Application IDs	Technical	Identifiers for applications accessing the Services. Miro collects information about devices accessing the Services, including the type of device, operating system used, device settings, application IDs, unique device identifiers and crash data.
Unique Device Identifiers	Technical	Unique identifiers associated with devices accessing the Services. Miro collects information about devices accessing the Services, including the type of device, operating system used, device settings, application IDs, unique device identifiers and crash data.
Crash Data	Technical	Information related to application or service crashes. Miro collects information about devices accessing the Services, including the type of device, operating system used, device settings, application IDs, unique device identifiers and crash data.
Approximate Location Data	Technical	Information that helps approximate user location, derived from sources like a business address or IP address. We may, for example, use a business address submitted by your employer or an IP address received from your browser or device to determine approximate location.
Device Location Information	Technical	Location information collected directly from devices, subject to device consent. Miro may also collect location information from devices in accordance with the consent provided by your device.
Business Contact Information	Identity	Information about individuals from organizations, industries, customers, partners, and affiliates for cooperation and communication purposes, including for business contacts directories. Miro may receive data about organizations, industries, lists of companies that are customers, Website visitors, marketing campaigns, events, and other matters relevant to our business from parent corporations, affiliates and subsidiaries, our partners, or other third parties that we use to make our own information more useful. This data may be combined using technologies like AI, and may include aggregate-level data. For example, information about how well an online marketing or email campaign performed, or to create a business contacts directory. [...] Miro may receive information about individuals from organizations, industries, Customers, (potential) partners, parent corporations, affiliates and subsidiaries, and our partners for cooperation and communication purposes.
Marketing Preferences	Behavioral	User's preferences regarding receiving marketing communications from Miro and its third parties. Miro may obtain marketing information, including your preferences in receiving marketing from us and our third parties and your communication preferences.
Communication Preferences	Behavioral	User's preferences regarding general communications. Miro may obtain marketing information, including your preferences in receiving marketing from us and our third parties and your communication preferences.
Cookie Data	Technical	Data collected through cookies and similar technologies used on Miro's Websites and Services. Miro uses a variety of cookies and similar technologies in our Websites and Services to help us collect Services Data. For more details about how we use these technologies, as well as your opt-out opportunities and other options, please see our Cookie Policy.
Email Engagement Metrics	Behavioral	Data collected via 'clear images' in email communications to track engagement and performance, which may include Personal Data. Miro uses a ‘clear image’ (gif) in email communications in order to track engagement and performance metrics. Much of this data is aggregated and does not contain Personal Data.
Imported Contact Information	Identity	Contact information that a User chooses to import when using the Services, in accordance with device or third-party API consent. In accordance with the consent provided by your device or other third-party API, we process any contact information that a User chooses to import when using the Services.
Community Participation Data	Communications	Data submitted or collected when participating in Miro Community, Miro Academy, Miroverse, forums, programs, contests, activities, events, or educational programs. We also receive Services Data when submitted to our Websites or in other ways, such as if you participate in the Miro Community, Miro Academy, or Miroverse, or Miro events. This data is either submitted directly to the Services, or collected during forums, programs, contests, activities, events, or educational programs hosted by Miro (or a vendor).
Customer Support Interaction Data	Communications	Information processed when users request support, including details about the user and recordings of video or telephone calls for training and quality assurance. When you request support, our Customer Success team may process information about you, including recording video or telephone calls with Customers for the purposes of training and quality assurance.
AI Feature Interaction Data	Behavioral	Data associated with a user's interaction with Miro's AI features. If you use Miro’s AI features pursuant to our Terms of Service, Services Data also includes data associated with your interaction with these technologies.
Social Media Interaction Data	Social	Data collected when users interact with Miro's social media accounts. We also receive Services Data when submitted to our Websites or in other ways, such as when you request support, interact with our social media accounts or otherwise communicate with Miro.
User-Generated Content (Customer Content)	Communications	Any messages, text, files, images, video or audio recordings, or other content submitted by users through the Services, which may include Personal Data. This Privacy Policy does not apply to any third-party applications or software that integrate with our Services (“Third-Party Services”), or any other third-party products, services or businesses. [...] the processing of any messages, text, files, images, video or audio recordings, or other content submitted through our Services.
Sensitive Personal Data (within User-Generated Content)	Other	Any data disclosed by users within Customer Content that is considered sensitive under applicable law. Certain data that you disclose in Customer Content may be considered sensitive data under applicable law and may be processed in connection with providing and improving the Services.

Why Your Data Is Used

Deceptive Practices

Pre Checked

medium

Privacy Zuckering

medium

Obstruction

high