Miro
Key Concerns
5Policy Analysis
These Terms of Service govern the use of Miro's visual collaboration service for internal business or personal purposes. Users grant Miro a non-exclusive, worldwide license to use their content as necessary to provide the service. Users must be at least 16 years old and are responsible for their content and compliance with laws. Miro can suspend or terminate accounts for breaches, and either party can terminate for convenience with 90 days' notice, though users will not receive refunds for pre-paid fees. Customer content can be exported for 30 days after termination, after which it may be deleted.
Either party can terminate with 90 days' notice, but Customer will not receive a refund for any pre-paid fees.
Customer grants Miro a non-exclusive, worldwide right to use, copy, store, transmit, display, modify, and create derivative works of Customer Content, but only as necessary to provide the Service, Support, and Technical Services.
Customer may export content within 30 days after the Subscription Term; after this period, Miro may delete Customer Content.
The Service is not intended for, and may not be used by, anyone under the age of 16.
Unless otherwise specified in the applicable Order, each Subscription Term will renew for successive 12-month periods, unless either party gives the other party notice of non-renewal at least 90 days before the current Subscription Term ends.
If Customer receives access to the Service or Service features on a free or trial basis or as an alpha, beta or early access offering (“Trials and Betas”), use is permitted only for Customer’s internal evaluation during the period designated by Miro (or if not designated, 30 days).
Unless otherwise specified in the applicable Order, each Subscription Term will renew for successive 12-month periods, unless either party gives the other party notice of non-renewal at least 90 days before the current Subscription Term ends.
Upon notice of non-renewal, Customer will not be charged for the next billing cycle but will not receive any refunds or credits for amounts that have already been charged.
Unless otherwise specified in the applicable Order, each Subscription Term will renew for successive 12-month periods, unless either party gives the other party notice of non-renewal at least 90 days before the current Subscription Term ends.
Unless otherwise specified in the applicable Order, each Subscription Term will renew for successive 12-month periods
Fees for renewal Subscription Terms are at Miro’s then-current rates, regardless of any discounted pricing in a prior Order.
All fees and expenses are non-refundable except as set out in Section 10.2 (Warranty Remedy) and Section 14.4 (Mitigation and Exceptions).
If Miro breaches Section 10.1 (Limited Warranty) and Customer makes a reasonably detailed warranty claim within 30 days of discovering the issue, then Miro will use reasonable efforts to correct the non-conformity.
Miro will then refund to Customer any pre-paid, unused fees for the terminated portion of the Subscription Term
Upon notice of non-renewal, Customer will not be charged for the next billing cycle but will not receive any refunds or credits for amounts that have already been charged.
The provided document ends at Section 18. Publicity. Section 20 (General Terms), which typically contains arbitration clauses, is not included in the provided text.
The provided document ends at Section 18. Publicity. Section 20 (General Terms), which typically contains arbitration clauses, is not included in the provided text.
The provided document ends at Section 18. Publicity. Section 20 (General Terms), which typically contains arbitration clauses, is not included in the provided text.
The provided document ends at Section 18. Publicity. Section 20 (General Terms), which typically contains class action waivers, is not included in the provided text.
The provided document ends at Section 18. Publicity. Section 20 (General Terms), which typically contains governing law clauses, is not included in the provided text.
The provided document ends at Section 18. Publicity. Section 20 (General Terms), which typically contains jurisdiction clauses, is not included in the provided text.
The provided document ends at Section 18. Publicity. Section 20 (General Terms), which typically contains small claims exceptions, is not included in the provided text.
Except for Excluded Claims, each party’s (and its suppliers’) entire liability arising out of or related to this Agreement will not exceed in aggregate the amounts paid or payable by Customer to Miro during the prior 12 months under this Agreement.
Except as expressly provided in Section 10.1 (Limited Warranty), the Service, Support, Technical Services and all related Miro services are provided “AS IS”.
Except as expressly provided in Section 10.1 (Limited Warranty), the Service, Support, Technical Services and all related Miro services are provided “AS IS”.
Customer will defend Miro from and against any third-party claim to the extent resulting from Customer Content, Customer Materials or Customer’s breach or alleged breach of Section 5 (Customer Obligations), and will indemnify and hold harmless Miro against any damages or costs awarded against Miro
A force majeure clause was not found in the provided sections of the document.