— Privacy score
Poor
GRADE D
Grade Spectrum
Updated 3 days ago
59
FDCBA
Data Collection20% wt
50/100
10 / 20 pts contributed
Data Sharing25% wt
30/100
8 / 25 pts contributed
Tracking20% wt
75/100
15 / 20 pts contributed
Transparency20% wt
65/100
13 / 20 pts contributed
User Rights15% wt
90/100
14 / 15 pts contributed
AI Risk
73/100
Analysis Findings
Data Collection
41 Types
Data Sharing
6 Issues
Tracking
3 Trackers
Transparency
Fair
User Rights
Comprehensive
AI Practices
73/100
Top Subprocessors
View all 13
Anthropic, PBC
US · anthropic.com · Third-Party Model Provider for Retool AI (Agents, Assist)
Intercom, Inc.
US · intercom.com · Third-party service provider of customer support tools
Amazon Web Services, Inc.
US · aws.amazon.com · Third-party hosting provider for queries and workflow caching for Workflows (Retool Cloud)
Retool UK Limited
US · retool.com · Subprocessor to deliver some or all of the Services
Cloudflare, Inc.
US · cloudflare.com · DDoS protection services for Cloud Offerings
Collected Data Types
Email Address
identityRequired
Username
identityRequired
First and Last Name
identityRequired
Physical Address
identityRequired
Payment Information
financialRequired
Cookies & Tracking
No data available
Doing Well
- Data inventory with purpose mapping documented
- Subprocessor list published
- Privacy policy published
- Comprehensive policy sections
- Specific data retention periods
- Data processing purposes stated
Concerns
- Tracks behavioral data
- Collects browsing history
- Collects location data
- Collects financial data
- Collects 41 data types
- Global Privacy Control (GPC) signal not mentioned
Privacy Summary
Retool collects your account details (name, email, billing), usage information (IP address, device, pages visited), and data you provide when building apps or using integrated services. This information may be shared with your organization's administrators, other users in your account, third-party service providers, and when legally obligated. To request data deletion, you can email dpo@retool.com; if you're an authorized user within a company, you may also need to contact your company's administrator regarding data in their applications.
AI-generated summary based on policy analysis dated Apr 24, 2026
Quick Facts
Legal NameRetool Inc.
HeadquartersUS
Data DeletionModerate (6/10)
Vendors13 third parties
Data Types41 types collected
Last AnalyzedApr 24, 2026
Compliance
GDPRYes
CCPAYes
Data Request FormNo
Recent BreachNo
Data BrokerYes
Policy Documents
AI Risk
- Medium user impact from AI usage
- Trains AI on personal user data
- Trains AI on user interactions