Sendlane
Key Concerns
5Policy Analysis
These Terms of Use govern your use of Sendlane's services, outlining rules, charges, and dispute resolution. They include an important clause requiring disputes to be settled by binding individual arbitration, waiving your right to participate in class action lawsuits. Sendlane can change these terms at any time, and your continued use signifies acceptance. Paid services are subject to automatic renewal, and Sendlane can terminate your account for any reason, potentially destroying associated content.
Requires binding individual arbitration for disputes and waives the right to participate in class action lawsuits.
Sendlane reserves the right to change terms at any time, and continued use of services after changes means acceptance.
Sendlane can terminate or suspend accounts for 'any reason in our discretion', potentially leading to content destruction.
Paid services auto-renew unless explicitly cancelled through account settings.
These Terms include information about future changes to these Terms, automatic renewals... Unless you opt out of auto-renewal... any Paid Services you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected
You must stop using a Paid Service before the end of the trial period in order to avoid being charged for that Paid Service.
TO TERMINATE YOUR AUTHORIZATION OR CHANGE YOUR PAYMENT METHOD, GO TO YOUR [ACCOUNT SETTINGS]... YOU MUST CANCEL THE APPLICABLE PAID SERVICE THROUGH YOUR [ACCOUNT SETTINGS]
If you terminate a Paid Service, you may use your subscription until the end of your then-current term, and your subscription will not be renewed after your then-current term expires.
WE MAY SUBMIT PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE PRIOR NOTICE (RECEIPT OF WHICH IS CONFIRMED BY US) THAT YOU HAVE TERMINATED THIS AUTHORIZATION
Some of the Paid Services may consist of an initial period, for which there is a one-time charge, followed by recurring period charges... charged on a recurring monthly basis... payable in advance, in arrears, per usage, or as otherwise described
We reserve the right to change the Terms at any time, but if we do, we will place a notice on our site located at www.sendlane.com, send you an email, and/or notify you by some other means.
Sendlane will not refund any fees that you have already paid.
Sendlane will not refund any fees that you have already paid.
However, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.
Sendlane will not refund any fees that you have already paid.
EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION AGREEMENT SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION
The arbitration will proceed in the English language, in accordance with the JAMS Streamlined Arbitration Rules and Procedures (the “Rules”) then in effect
The document does not mention any mechanism or timeframe for opting out of arbitration.
These Terms include information about future changes to these Terms, automatic renewals, limitations of liability, a class action waiver and resolution of disputes by arbitration instead of in court.
These Terms are governed by and will be construed under the Federal Arbitration Act, applicable federal law, and the laws of the State of California, without regard to the conflicts of laws provisions thereof.
If such negotiations do not resolve the dispute, it shall be finally settled by binding arbitration in San Diego.
The section heading 'Small Claims Court; Infringement' strongly implies an exception for small claims, although the content of the section is incomplete.
ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) ONE-HUNDRED ($100) DOLLARS OR (II) THE AMOUNTS PAID AND/OR PAYABLE BY YOU TO SENDLANE IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM
THE SERVICES AND CONTENT ARE PROVIDED BY SENDLANE (AND ITS LICENSORS AND SUPPLIERS) ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT US
THE SERVICES AND CONTENT ARE PROVIDED BY SENDLANE (AND ITS LICENSORS AND SUPPLIERS) ON AN “AS-IS” BASIS
You agree to indemnify and hold Sendlane harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to your breach of the foregoing.
The document does not contain a force majeure clause.