Plain Language Summary
These Terms of Service govern the use of Ashby's job candidate management and talent analytics services. They outline customer responsibilities, data handling practices, payment terms, and limitations of liability. Key provisions include Ashby's right to suspend or terminate services for cause, a broad license for Ashby to use aggregated and de-identified service usage data, and significant limitations on Ashby's liability.
Notable Clauses
Company Termination/Suspension
Unfavorable
Data Deletion after Termination
Unfavorable
Limitation of Liability
Unfavorable
Service Usage Data
Unfavorable
Customer Data License
Standard
Billing & Subscriptions
Auto-Renewal
unclear
Free Trial Auto-Converts
No
Cancellation Method
not_specified
Cancellation Effective
not_specified
Cancellation Notice (days)
Unknown
Billing Cycle
not_specified
Price Change Notice (days)
Unknown
Refund Policy
Refund Available
No
Refund Window (days)
Unknown
Prorated Refunds
No
Renewal Refunds
No
Dispute Resolution
Arbitration Required
No
Arbitration Provider
Unknown
Arbitration Opt-Out
Unknown
Class Action Waiver
No
Small Claims Exception
No
Liability & Indemnification
Liability Cap
greater_of
Warranty Disclaimer
full_as_is
Service "As Is"
Yes
User Indemnifies Company
Yes
Force Majeure
Yes
User Friendliness
Key Concerns
- Ashby can suspend or terminate service without advance notice for suspected breaches.
- Customer Data can be permanently erased 30 days after termination.
- Ashby has broad rights to use aggregated and de-identified Service Usage Data for its business purposes.
- Ashby's liability is capped at $500 or 12 months of fees, and excludes consequential damages.
- No explicit process for users to reject changes to the terms, only to terminate the order for material service reductions.