The deletion process is facilitated by an online privacy request manager, which is user-friendly. Standard identity verification is mentioned, which is normal. However, the policy explicitly states that the right to delete is 'subject to certain exceptions' for California residents, which is a minor, unspecified barrier to a complete deletion. The policy also clarifies that for data processed on behalf of customers, users must contact the customer directly, which is a clarification of roles rather than a barrier imposed by Ashby on data it controls.