71
Privacy Score
Data Collection20%
100/100
Data Sharing25%
15/100
Tracking20%
85/100
Transparency20%
75/100
User Rights15%
100/100
AI Risk
88/100

Analysis Findings

Data Collection
0 pts0 Types
Data Sharing
-80 ptsSells Data
Tracking
-15 pts9 Trackers
Transparency
+25 ptsGood
User Rights
+65 ptsComprehensive
AI Practices
+35 pts88/100

Top Vendors

View all 24
VendorCategoryPurposeCountry
A
Amazon Web Services
Subprocessors ListCloud Service ProviderAU, BR, CA, EU, IN, JP, SG, TW, US
A
Anthropic
Subprocessors ListIntelligent Features Service ProviderUS
A
Authzed, Inc.
Subprocessors ListAuthorization / Permissions service (Developer tools)US
C
Cloudflare
Subprocessors ListContent Delivery NetworkMultiple Regions
C
Cloudflare
Subprocessors ListSecurityEU, US
Collected Data Types
No data available
Cookies & Tracking
Necessary
Required for basic functionality
3Low risk
Functional
Preferences and settings
3Low risk
Analytics
Usage tracking & product insights
1Medium risk
Advertising
Ad targeting & conversion
1High risk
Social
Social media integrations
1Medium risk
Doing Well
  • Subprocessor list published
  • Supports Global Privacy Control
  • Privacy policy published
  • Comprehensive policy sections
  • Data processing purposes stated
  • 11 user rights listed
Concerns
  • Sells personal data
  • Shares data with advertisers
  • Shares data with business partners
  • Shares data with affiliates
  • Policy indicates broad data sharing
  • User profiling listed as data processing purpose
Privacy Summary
Zoom collects personal data like your account details, contact information, device data, and how you use their services, including content from your meetings, messages, and calls. They explicitly state this content is not used to train their AI models. This data is shared with third-party service providers, resellers, corporate affiliates, and for legal or safety reasons, as well as with marketing and advertising partners based on your website activity. You can request to access, correct, or delete your personal data through their online privacy portal or by emailing privacy@zoom.us.
AI-generated summary based on policy analysis dated Apr 11, 2026
Quick Facts
Legal NameZoom Communications, Inc.
HeadquartersUS
Data DeletionModerate (4/10)
Vendors24 third parties
Last AnalyzedApr 11, 2026
Compliance
GDPRYes
CCPAYes
Data Request FormYes
Recent BreachNo
Data BrokerNo
AI Risk
  • Medium user impact from AI usage