| Vendor | Category | Purpose | Data Received | GDPR |
|---|---|---|---|---|
AW Amazon Web Services | Infrastructure | Cloud Service Provider | real-time meeting and webinar trafficmeeting and call recordingstranscriptions of meeting or call recordingsuploaded filescustomer content and context for AI processing | ? Unknown |
A Anthropic | Other | Intelligent Features Service Provider | customer contentcontext | Yes |
AI Authzed, Inc. | Security | Authorization / Permissions service (Developer tools) | customer metadataapplication logsservice identifiers (which may include email address) | Yes |
C Cloudflare | Other | Content Delivery Network | meeting and call recordingstranscriptions of meeting or call recordingsuploaded files | ? Unknown |
C Cloudflare | Security | Security | IP address | ? Unknown |
EL Eleven Labs Inc. | Other | Intelligent Features Service Provider (Text to Speech, Voice Cloning, Dubbing) | audio files | ? Unknown |
GC Google Cloud Platform | Infrastructure | Cloud Service Provider, Intelligent Features Service Provider | real-time meeting and webinar trafficcustomer content and context for AI processing | ? Unknown |
M MaestroQA | Support | Support Quality Assurance | support related communications contentcloud recordingsin-meeting chat transcripts | ? Unknown |
M Microsoft | Infrastructure | Cloud Service Provider | real-time meeting and webinar trafficmeeting and call recordingstranscriptions of meeting or call recordingsuploaded files | Yes |
M Microsoft | Other | Microsoft’s Azure AI Speech, Speech-to-Text service | audio files | ? Unknown |
M MongoDB | Other | Developer Database Platform | customer metadataapplication logs | Yes |
O OneTrust | Other | Data Subject Requests Portal, Cookie Preference Center | nameemail addressaccount typecountryIP addressDSAR reportsuser cookie preferences | Yes |
O OpenAI | Other | Intelligent Features Service Provider | customer contentcontext | ? Unknown |
O Oracle | Infrastructure | Cloud Service Provider | real-time meeting and webinar trafficmeeting and call recordingstranscriptions of meeting or call recordings | ? Unknown |
P Perplexity | Other | Intelligent Features Service Provider | customer contentcontext | Yes |
Q Qualtrics | Other | Feedback, Reviews, and Survey Responses | email addressIP addressaccount informationcustomer contentfeedbacksurvey responsesreviews | ? Unknown |
S Sendbird | Other | Chat Functionality for Workvivo Customers (Optional) | user nameWorkvivo IDcustomer contentchat functionality data | ? Unknown |
S SendSafely | Other | Encrypted file transfer service | communications contentattachments | Yes |
S ServiceNow | Infrastructure | Cloud-based Customer Service Platform | communications contentcloud recordingsin-meeting chat transcripts | ? Unknown |
SA Suki AI | Other | Intelligent Features Service Provider | customer contentcontext | Yes |
S Sumit-AI | Other | AI Speech, Speech-to-Text service | audio files | ? Unknown |
T TaskUS | Support | Support Providers | communications contentcloud recordingsin-meeting chat transcripts | ? Unknown |
T Twilio | Other | Notifications | nameemail addressphone numbermeeting or webinar subjectmeeting/webinar IDmeeting date and start timemeeting summary | ? Unknown |
S Stripe | CRM & Sales | Payment Processing | payment informationtransaction informationnameemailbank account detailspayment card detailsdate/time/amount of transactionmerchant name | Yes |