This company provides a dedicated form for submitting data requests.
Account Deletion
Difficulty to delete your data
4
/ 10
Moderate40%
The policy outlines a clear process for data deletion and other rights, primarily through an online portal or direct account modification. Verification requirements are standard (account login, declaration, 2 pieces of personal information). The processing timeline (45 days, up to 90 with extension) is within acceptable legal standards (e.g., CCPA). No explicit barriers such as excessive ID verification, physical mail requirements, fees, or overly broad retention exceptions are stated. The ability for account owners to modify data directly and the explicit right to appeal contribute to a user-friendly process.
Positive Factors
Self-service data modification for account owners/users.
As an account owner or a user under a licensed account, you may also take steps to affect your personal data by visiting your account and modifying your personal data directly.
Online portal for submitting data rights requests.
In order to exercise any of your rights as to personal data controlled by Zoom, please click here
Explicit right to appeal a denied request.
Appeal a denial of your request. Some states provide additional rights to their residents. If we decline to process your request, you may have the right to appeal our decision.
No discrimination for exercising privacy rights.
Zoom will not discriminate against you for exercising any of these rights, which is further in line with your rights under state law.